Dux Ducis Technology Co., Ltd is one of the leading companies in China engaged in the R&D, design, manufacturing and sales of 3C digital peripheral products. Headquartered in Shenzhen City, Dux Ducis is backed up by a team with more than 20-year industry experience and factories located in both Donggguan and Guangzhou areas. Dux Ducis is dedicated to offering customers the best mobile peripheral products and best service with affordable pricings.
Thus far, Dux Ducis has built up an annual capacity of more than 50 million pieces. The company has also established a global sales network covering more than 30 countries and regions including China, North America, Europe, Southeast Asia, Middle East, etc. Besides, our products can be sourced from most B2B or B2C platforms.
With “Quality Focus, Client First” as core philosophy, DUX DUCIS is founded by a team full of industry experience and knowledge. By leveraging our deep understanding of the market, we are able to integrate various elements into the product design, including shape, color, functionality and packaging. The goal of DUX DUCIS is to build a brand combining the features of durability, fashion, elegance and personality, which is also the key factor differentiating Dux Ducis from the competitors.
With a young team of average age at 25, we believe in the power of new ideas and thus we cherish each member in our team. As the core asset of the company, our team is comprised of engineers, designers, industry veterans and outstanding salesmen. By developing all kinds of mobile phone accessories, we only bring to our customers the best products that we believe can create value for customers.
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1. If there are quality problems within warranty period after you receive DUX DUCIS products, please send us the problem describtions, pictures and even videos, we will send you free new products with the same standard by next shipment.
2. If the free new products still can’t work, we will refund to you or send you a credit note, you may use the credit for your next order.
3. Proofs of last order and payment are necessary when you claim the warranty.
Warranty Policy Doesn’t Cover:
1. Normal wear and tear
2. Damaged by rough handling, such as using sharp kit to stab our product, bending, etc.
3. Stored in a extreme environment, such as moisture, high temperature, fire, etc.
4. Force majeure
1. Non-electronic products: 30 days (phone case, phone cover, etc.)
2. Electronic products: 60 days (USB cable, charger, etc.)