I got the DK Series Keyboard with Protective Case for Samsung Tab S8Plus (X800/X806)/ S7 FE(T730/T733/T736B)/ S7 Plus(T976B/T975) I cannot pair the keyboard to my tablet as no keyboard name shown up for pairing…

Question from Navi of Hong Kong: I got the DK Series Keyboard with Protective Case for Samsung Tab S8Plus (X800/X806)/ S7 FE(T730/T733/T736B)/ S7 Plus(T976B/T975) I cannot pair the keyboard to my tablet as no keyboard name shown up for pairing. Also tried with phone but has the same case. Please advise any action to perform. Thank you | Answer: Please check whether the keyboard has power first. If it does, please try to pair it according to the instructions. If the attempt fails, you can contact the seller.